The grievance Redressal System is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to its students. The Student Grievance Redressal Committee has been formed in Doomdooma College in compliance with section 5, University Grants Commission (Redress of Grievances of Students) Regulations, 2019 (hereinafter referred as UGC Regulations, 2019). The committee intends to redress the grievance with the highest standard of integrity, fairness, and with confidentiality. Grievance Redressal Committee
The Grievance redressal committee of the college consists of the following members:
Dr. Champa Rao Mohan (Convenor)
Mr. Deepak Ranjan Baruah (Member)
Mr. Rakesh Shukla. (Member)
Mr. Shivajit Dutta (Member)
Dr. Abdul Jalil Choudhury (Member)
Dr. Rumi Khalen (Member)
Mr. Ijegalakbe Jeme (Member)
Asst. General Secretary, DDCSU. (Member)
Grievance redressal mechanism
On receipt of a complaint, the Institution shall refer the complaint to the Student Grievance Redressal Committee, along with its comments, within 15 days of receipt of the complaint.
The Committee shall fix a date for hearing the complaint, which shall be communicated to the aggrieved student.
An aggrieved student may appear either in person or authorize a representative to present the case before the Committee.
The Committee shall report with recommendations, if any, to the aggrieved student within a period of 15 days from the date of receipt of the complaint.
Definition of grievance
Grievance means and includes any complaint or dissatisfaction, whether expressed or not, relating to academic and non-academic matters as defined under Regulation 2(h) of the UGC Regulations, 2019 including the grievances relating to internal assessments. Provided that the grievance shall not include the grievances made before the Sexual Harassment Committee, Anti Ragging Committee and SC/ ST Commission.
Student Grievance Redressal Committee means the Committee constituted under this policy as per the UGC Regulations, 2019.
Aggrieved student means a student, who has any complaint in the matters relating to or connected with the grievances defined under UGC Regulations, 2019.
Student means a person enrolled or seeking admission to Doomdooma College.
